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Privacy Policy

Privacy Policy

This Privacy Policy explains how RoadMouse Training handles personal data on roadmousesize.digital. It is written to help you understand what we collect, why we use it, how long we keep it, and how to exercise your rights. If you want to make a verified privacy request, the contact section below sets out the available channels.

Terms of Service Contact
Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
User Rights

Your Rights

You may ask us to confirm whether we process your personal data, to correct inaccurate information, to delete data that is no longer needed, or to limit certain processing where the law allows it. You may also object to processing based on legitimate interests and request portability where that right applies. These rights are not absolute, and we may retain or use data when necessary to comply with law, defend legal claims, or complete a request you made.

Your rights depend on the context of processing and any legal limits that apply.
Requests

How to Make a Request

To exercise a right, send a clear request through one of the contact channels listed in this policy and include enough information for us to identify the relevant record. We may ask for additional details to verify identity before responding. Once verified, we will assess the request and respond within the period required by applicable law, or explain why a request cannot be fully granted.

Requests are reviewed before action is taken to protect your data and prevent misuse.
Data Retention

Retention

Contact form submissions and related correspondence are retained for the period needed to respond, document the interaction, and support any follow-up that is reasonably connected to the original request. Technical data is kept for a limited period for security, troubleshooting, and service integrity, then deleted or anonymized when it is no longer needed. Where a legal obligation requires longer storage, we keep the relevant record only for that required period.

We keep data only as long as needed for the request, the service, or a legal duty.
Policy Updates

Policy Updates

If we make material changes, we will update this page and may provide an additional notice where appropriate. The version in effect is the one published at the time you review the site, unless a later notice states otherwise.

We may revise this policy when our practices, legal duties, or site features change.
01 · Collection

Data We Collect

When you use the contact form or otherwise reach out to RoadMouse Training, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to deliver the site, protect it from misuse, and understand basic technical performance.

We collect only the data needed to handle inquiries, operate the site, and maintain security.
02 · Sources

How We Receive Data

We receive personal data when you submit a form, send a message, or choose privacy preferences. Technical data is generated automatically by your browser and server interactions as you access the website. We do not state any additional collection sources beyond these user and technical interactions.

Most information comes directly from your submissions or from your device during normal site use.
03 · Cookies

Cookie Types

Confirmed cookie use is limited to essential site operation and storing privacy preferences. We do not confirm the use of analytics cookies or marketing cookies. Any cookie that is not strictly necessary should be treated as optional unless and until it is clearly described in a separate notice or control.

Only essential and preference-related cookies are confirmed for this site.
04 · Controls

Cookie Controls

We use cookies that are necessary for the website to function and to remember your privacy preferences. You can manage cookies through your browser settings and, where available, through on-site preference controls. If you block essential cookies, some parts of the site may not work as intended.

Cookie choices are limited to essential operation and privacy preference storage.
01

Why We Use Data

We use personal data to respond to contact form submissions, manage service preferences, provide technical delivery of the website, maintain security, prevent misuse, and keep records needed to support our operations and legal obligations. We do not use the confirmed data categories for unrelated purposes.

Each purpose is tied to a specific website function or legal need.
02

Operational Sharing

We may share data with service providers that help us operate the website, deliver technical functions, or manage communications related to your inquiry. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only to support the website and related communications.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with applicable law, respond to lawful requests, protect our rights, or address security incidents. Any disclosure is limited to what is reasonably necessary for the stated purpose.

Disclosure is limited to situations where law or a valid legal process requires it.
GDPR

GDPR Applicability

Where the GDPR applies, we process personal data on a lawful basis such as performance of a request, compliance with legal obligations, legitimate interests in operating and securing the website, or consent where it is required. The applicable basis depends on the specific interaction and the type of data involved.

Because RoadMouse Training is based in Portugal and the site is intended for users in the European Union, GDPR principles apply where the regulation is relevant to the processing activity and the user’s location.
ReferencesEU compliance sources
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityComissão Nacional de Proteção de Dados (CNPD)
This section is intended for users whose data is protected by the GDPR.

GDPR Rights

If the GDPR applies to your data, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, you may withdraw consent for future processing. We may need to verify your identity and may not be able to honor a request where an exception or legal obligation applies.

GDPR rights are handled case by case and may depend on the legal basis for processing.
Privacy Contact

Privacy Contact

Email contact
feedback@roadmousesize.digital
Telephone contact
+351 910 274 624
Postal address
Rua dos Pescadores 47, 2070 Figueira da Foz
Privacy requests
Contact Page

Use the listed channels to submit a privacy inquiry or a verified rights request.